Terms & Conditions


These Terms and Conditions will apply to the purchase of goods by you including telephone, email, and online at gastronomicamarket.co.uk , and will form the basis of any contract of sale between us.

Please read them carefully before placing your order as you will be deemed to be bound by them. Nothing in these Terms and Conditions affects your statutory rights, either as a consumer or otherwise.

Your contract with us begins once your order has been placed and we have sent you an Order Confirmation Email. The contract is completed when the goods are delivered. This contract is subject to these Terms and Conditions, as well as our Privacy and Cookie Policy. These collectively constitute the entire agreement between us.

Product Description

We have made every effort to ensure that the goods displayed on our website conform to the descriptions and photographs.

Gastronomica Market fully guarantees compliance with the quality standards of the products shipped . The Customer acknowledges that the images and descriptions on the website must be understood as indicative and subject to possible modifications of packaging by the manufacturers.

We reserve the right from time to time to vary the dimensions, specifications, descriptions and quantities of items displayed on our website without prior notice.

Gastronomica Market cannot be held liable for :

  • the temporary or permanent unavailability of one or more products;
  • product information provided by manufacturers and/or distributors;
  • the poor condition of the products due to unsuitable storage of the products by the Customer.

We reserve the right from time to time to vary the dimensions, specifications, descriptions and quantities of items displayed on our website without prior notice.


Products are invoiced in GBP sterling at the price at the time of your order. Prices displayed on our website include Value Added Tax, which will be applied at the current rate where applicable. Prices may be subject to variation. If there is an error in pricing, we will contact you as soon as possible. You will have the option of reconfirming your order at the correct price or cancelling it. If we are unable to reach you, your order for the incorrectly priced item will be cancelled, and we are not obliged to honour such orders.

Delivery charges are additional to the product cost.


All payments for goods must be made when the order is placed. We will not reserve or despatch goods until payment has been received. Ownership of the goods will pass to you when we have received payment in full.

We take the privacy and security of your payment and personal details very seriously. Our website uses high-level SSL encryption technology. . Please do not send us payment information by email, as we cannot guarantee the security of data sent to us by email.

Orders and Cancellations

We aim to despatch your order quickly ready for the next shipping date (currently twice a week) Once an order has been placed, it may not be possible to prevent the order from being despatched. Once despatched, we are unable to stop delivery or cancel the order.

If you wish to cancel your order, please contact us. If your order cannot be stopped or cancelled, you may return the items to us per your 'Right to Cancel and Return Purchases' below.

Delivery of products.

The Customer acknowledges that the responsibility to deliver on time relies on our proposed Delivery Service and the availability of the customer to receive the goods. See shopping information.

Fresh foods

Products that require refrigeration will be dispatched using packaging designed to keep the product in good condition until delivery. Upon delivery, it will be your responsibility to refrigerate the fresh foods.

Delivery within the United Kingdom

You must provide us with a correct address. If no one is available to collect the delivery, a card will be left stating that the delivery was attempted, where the delivery will be held and the options available for re-delivery or collection. If the delivery is not possible a second time, or if the delivery is refused, the items will be returned to us. You will be contacted for instructions. Refunds will not be available in these circumstances.

Unfortunately we cannot deliver outside the United Kingdom.

Click and collect orders

If collecting the purchased goods from our Borough Market store at 8 Rochester Walk, the customer is responsible for checking our opening hours on our website, on the date agreed at the checkout page.

Right to Cancel and Return Purchases

You have the right to return any non-perishable goods at any time within 10 workings days after we posted your order. Please notify us by email including your order number and the goods you’d like to return. We will contact you back to and agree on how the goods will be returned to us, please note we do not offer free returns. Please send us a copy of your postal return receipt via email and we will debit your account with the value of your return.

Limitation of liability

Save to the extent that we are responsible for foreseeable loss and damage caused by us, to the maximum extent permitted by law, we accept no liability and shall not be responsible for any loss or damage, whether foreseeable or otherwise, including direct, indirect, consequential, special or exemplary damages, however they may arise.

We will not be responsible to you for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.

Alterations to our website and Terms and Conditions

We reserve the right at any time to make changes to these Terms and Conditions, our Privacy Policy and such other policies as we may notify you of. You will be subject to the policies and terms and conditions in force at the time you use the website or place an order from the website or other means. If any of the terms and conditions forming the contract between us are deemed invalid, void or unenforceable for any reason, it will be deemed severable and will not affect the validity and enforceability of the remaining terms and conditions.

Governing law and jurisdiction

These Terms and Conditions are governed by the law of England and Wales.

www.gastronomicamarket.co.uk is managed and owned by Gastronomica Market Ltd with registered office in 17 Carlisle Street, London, England, W1D 3BU

Email: ciao@gastronomicamarket.co.uk
VAT - GB 218608308